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Gain practical experience in guest services, reservations, and problem-solving as a Hospitality and Front Desk Associate
A career as a Hospitality and Front Desk Associate offers hands-on experience in guest services, reservations, and hotel operations. In this role, you’ll interact with guests, manage bookings, and support daily hotel functions to ensure excellent customer experiences. The position requires strong communication, multitasking, and problem-solving skills, making it ideal for individuals who enjoy working with people and creating positive guest interactions. This jobkit provides practical assignments to build confidence in hospitality service and front desk operations.
Students will learn essential hospitality skills, including managing guest check-ins and check-outs, handling reservations, and resolving guest issues professionally. They will gain experience in customer service, communication, and teamwork within a hotel environment. Assignments will simulate real-world hospitality scenarios, teaching students how to handle guest inquiries, coordinate with other departments, and provide exceptional service to ensure positive guest experiences.
You need a computer with Word/Docs and Excel/Sheets to do assignments.
A stable connection for research, videos, and course materials.
To send in assignments and get feedback.