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Hospitality and Front Desk Associate
Gain practical experience in guest services, reservations, and problem-solving as a Hospitality and Front Desk Associate
0.0
HospitalityBeginner
Last Updated: 9/11/2025
Overview
A career as a Hospitality and Front Desk Associate offers hands-on experience in guest services, reservations, and hotel operations. In this role, you’ll interact with guests, manage bookings, and support daily hotel functions to ensure excellent customer experiences. The position requires strong communication, multitasking, and problem-solving skills, making it ideal for individuals who enjoy working with people and creating positive guest interactions. This jobkit provides practical assignments to build confidence in hospitality service and front desk operations.
What you will do
Students will learn essential hospitality skills, including managing guest check-ins and check-outs, handling reservations, and resolving guest issues professionally. They will gain experience in customer service, communication, and teamwork within a hotel environment. Assignments will simulate real-world hospitality scenarios, teaching students how to handle guest inquiries, coordinate with other departments, and provide exceptional service to ensure positive guest experiences.
Requirements
1.
Computer with Software
You need a computer with Word/Docs and Excel/Sheets to do assignments.
2.
Internet Access
A stable connection for research, videos, and course materials.
3.
Email or Online Platform
To send in assignments and get feedback.
